As part of our ethical business Quickline is a member of the Prompt Payment Code. Quickline pays suppliers within a maximum of 60 days (30 days end of month), and aims to avoid any practices that adversely affects the supply chain.
1. Pay suppliers on time
within the terms agreed at the outset of the contract
without attempting to change payment terms retrospectively
without changing practice on length of payment for smaller companies on unreasonable grounds
providing suppliers with clear and easily accessible guidance on payment procedures
ensuring there is a system for dealing with complaints and disputes which is communicated to suppliers
advising them promptly if there is any reason why an invoice will not be paid to the agreed terms 3. Encourage good practice
by requesting that lead suppliers encourage adoption of the code throughout their own supply chains
Address to which invoice & statement should be sent
Quickline Communications Ltd
East Riding of Yorkshire
Email address to which invoices should be sent
Purchase order requirements
All invoices should quote a valid purchase order number. Invoices that do not quote a valid purchase order will be returned to the supplier to resubmit the invoice with a correct purchase order.
Payment run dates in month Payment runs take place monthly on the last working day of each month.
Date by which an invoice must normally be received and approved to be included in the next payment run
The 10th of the month following.
Contact details for invoice payment queries and statements
How are disputed invoices dealt with? All queries are referred to the requester who placed the order for the goods or services
Normal expected timescale for invoice approval from receipt Upon receipt of goods or services
Is an e-invoicing system utilised?
You can also download and view our "How to get Paid" document below here.
We sometimes get things wrong; please tell us because we're really passionate about putting it right.
We would really like you to contact us directly so we can try and resolve any issues before you proceed with a formal complaint.
Ways you can contact us:
• Phone: 01482 247365
• Email: firstname.lastname@example.org
• Letter: Quickline Support, Unit 3, Priory Court, Saxon Way, Hessle, HU13 9PB
If we can't resolve your problem or if you're still not happy with our explanation you can raise a formal complaint by completing the form below.
Please fill in the form and add as much detail as you can. Our Customer Complaints Team will conduct a full review of your complaint and respond to you within 10 working days of the date you contacted.
You are about to start the registration process for your company to be considered as a supplier to Quickline. Please read our Supplier Code of Practice document as you will need to agree to this to progress. Please note subcontractors need to fill in a different document.
What happens next?
Please complete the form below, you will need to provide:
Contact Details - including your address, telephone and email
Company Information - including trading address, company registration number (if appropriate) and website
Compliance Information - including any applicable accreditations and acceptance of or Code of Practice
Products and Services - select the product codes that reflect what your company can offer is or our clients